WARRANTIES · CHARLOTTE, NC
Your Roofing Warranty, Explained
A roof is only as good as the promise behind it. Every 365 Roofs project is protected two ways — by manufacturer-backed material warranties and by our own written workmanship warranty — so your investment is covered from the shingle down to the installation.
Two Kinds of Protection
Why Every Roof Needs Two Warranties
Many homeowners don’t realize a roof warranty comes in two parts, and both matter. The material warranty comes from the manufacturer and covers defects in the roofing products themselves. The workmanship warranty comes from your contractor and covers how those products were installed. A great shingle installed poorly will still leak — and a flawless installation can’t fix a defective product. That’s why 365 Roofs backs your roof both ways.
Material Warranty
Manufacturer-Backed Materials
We install manufacturer-backed roofing systems, which means the products themselves carry warranties from the companies that make them. These warranties protect against manufacturing defects and, depending on the product and terms, can extend for decades.
- Asphalt shingles typically carry long-term, often lifetime, limited manufacturer coverage
- Metal roofing systems often carry extended coverage on the panels and finish
- Coverage details, length, and conditions vary by manufacturer and product line
We’ll explain the specific manufacturer coverage that applies to the materials you choose during your free estimate.
Workmanship Warranty
Our Written Workmanship Promise
Even the best materials fail if they’re installed incorrectly. That’s why we stand behind our installation with a written workmanship warranty. If a covered issue traces back to how we installed your roof, we make it right.
- Provided in writing so you know exactly what’s covered
- Reflects our confidence in proper flashing, ventilation, and installation
- Backed by a local Charlotte team you can actually reach
Because we’re locally based and licensed and insured, honoring our warranty means picking up the phone, not chasing a company that has left the state.
Protecting Your Coverage
How to Keep Your Warranty Strong
Keep Your Paperwork
Save your estimate, invoice, and warranty documents. You’ll want them if you ever sell your home or need to file a claim.
Get Periodic Inspections
A free roof inspection after major storms helps catch small problems before they turn into warranty-voiding damage.
Address Repairs Promptly
Ignoring a small leak can lead to larger damage that a warranty may not cover. Call us early — a quick repair protects your roof.
Use Qualified Roofers
Improper repairs by others can affect coverage. When in doubt, let a professional handle work on your roof.
Questions, Answered
Roofing Warranty FAQ
What’s the difference between a material and workmanship warranty?
The material warranty comes from the product manufacturer and covers defects in the roofing materials. The workmanship warranty comes from us and covers the quality of the installation. Your 365 Roofs project is protected both ways.
Is my warranty transferable if I sell my home?
Many manufacturer warranties include transfer provisions, though terms vary by product. Keep your documents and we can help you understand what applies to your specific roof.
What could void my roof warranty?
Common issues include improper repairs by unqualified parties, poor attic ventilation, and neglected maintenance. Keeping up with inspections and using qualified roofers helps protect your coverage.
FREE ESTIMATE
A New Roof, Backed the Right Way
Ask us about the manufacturer and workmanship coverage on your project during your free inspection.